Board Certified Patient Advocate Practice Exam 2026 – Complete Test Prep Guide

Telehealth tends to expand access by letting people receive care without traveling, which helps those in rural or mobility‑challenged situations, busy schedules, or with transportation limits. At the same time, several real barriers can hinder its use: digital literacy, meaning patients may struggle to navigate apps or platforms; access to technology, including reliable broadband and a suitable device; privacy concerns, such as ensuring a confidential, secure connection and a private space for visits; and reimbursement issues, since payer coverage, parity with in-person visits, and administrative requirements can affect whether telehealth is used consistently. Because this option acknowledges that telehealth broadens access while also listing the concrete barriers that can limit it, it provides the most accurate picture. Statements claiming telehealth reduces access are not correct, and asserting that reimbursement isn’t an issue ignores a significant obstacle; a note about privacy and technology alone doesn’t address the critical role of reimbursement either.